St Helena Hospice

St Helena Hospice 2023-03-10 Person 5 5 0

I was assigned to Amber which is my best friend's name and that put me at ease instantly because it helped me to think that I was just talking to a friend. She helped me to talk about everything since my dad's death, things that I felt uncomfortable talking about with family for fear of upsetting them. Amber helped me ease into it and she knew when to press for me and when to ease off and let me just talk, or ramble in my case. I will forever be thankful to Amber for helping me through this dark time, I cannot say I am out completely as I don't believe anyone ever truly comes out of grief but she has 100% given me the tools I needed to get me closer to the light.

The only thing that could be done better is lessen the waiting time but I know that is something that unfortunately cannot change without the right resources given from the government.

St Helena Hospice 2023-03-10 Person 5 5 0

I was made to feel welcome & at ease with Debbie. I was genuinely listened to. Never having suffered severe trauma in my life before with the suicide of my first husband & father of our family, Debbie helped to separate each aspect to bite-size pieces that I can deal with, remove, rearrange or shelve & move on to look forward again I shall miss the counselling but am rest assured that the ‘door is ajar & not closed behind me’. If it is needed again in the future especially when the inquest is heard later on in the year I shall have faith that I will be made welcome again Thank you all at St Helena Hospice for my Bereavement counselling.

For myself I couldn’t have asked for any more than I was given. Thank you

St Helena Hospice 2023-03-10 Person 5 5 0

The care provided is second to none, patient treated with and total kindness. Carers are respectful and patient and beyond caring.

Absolutely nothing, the kindest people (carers) our whole family have ever met.

St Helena Hospice 2023-03-10 Person 5 5 0

Amber was assigned to me as my grief counsellor after the loss of my younger sister Ive found the months following her passing difficult. i have have a condition that leaves me isolated & in the dark. not places anybody should ever be , especially when broken by grief. with Ambers gentle help i have been able to move forward, she challenged some of my perceptions with differing ways to look at things,, was not offended if i disagreed or delighted if i agreed, she was simply there for my benefit.. The counselling is gentle, not all will find it helpful because answers are not given as to why or how does one stop grief?, it does however give a platform to think differently. to move from inside ones own thoughts to a greater view & that is in itself enlightening & such a precious gift at such a painful time, I can not thank Amber enough for her help in helping me make take some steps forwards,, not huge steps but none the less. every great journey starts with one step & i am forever in the debt of the counselling service that St Helena offer..

The wait seems to be forever to start counselling, however there are only so many counsellors & with regret grief outweighs the service.. I have no complaints & am only sorry there are not more counsellors

St Helena Hospice 2023-03-08 Person 5 5 0

Over the last 18months I have attended so many private sessions trying to speak with someone who could help me and possibly settle the screaming noises in my head, absolutely no one was able to help me.... and then I started to speak with Amber. I simply do not have enough words to express my gratitude. I talked, she listened and gently challenged my view. it was the most positive experience , sometimes firm but always so very kind. I felt that I was actually speaking to a person that truly understood my pain. So many times she surprised me with her responses and that was perfect for me, she didnt just agree, she was constructive without ever lecturing. I am not healed , far from it and I dont think this will ever happen but it was such a warm and positive experience and I simply would suggest that anyone suffering traumatic bereavement should speak with Amber.

Reduce the waiting list as this is such a valuable service

St Helena Hospice 2023-03-05 Person 5 5 0

Excellent service and very beneficial for me.

St Helena Hospice 2023-03-05 Person 5 5 0

Fantastic nurses nothing too much effort friendly and happy staff.

Nothing comes to mind.

St Helena Hospice 2023-03-05 Person 5 5 0

Nothing was too much trouble Becky was always checking on **** either by phone or by visits and always made sure **** had what she needed very professional.

St Helena Hospice 2023-03-01 Person 5 5 0

Amber was very professional and kind

I don’t think anything could have been done better. I think it made me realise that I needed more therapy with my mental health

St Helena Hospice 2023-02-27 Person 5 5 0

I was stricken with grief after the loss of my dear husband and thought that life held nothing for me Until Allan contacted me from St Helena. After a few weeks of counselling from Allan I began to get my life back he was a caring respectful man who talked me through the process of grief for which I will be eternally grateful. I must thank St Helena and the team for helping me see the light at the end of the tunnel x THANK YOU SO VERY MUCH .

The whole thing was faultless from beginning to end.